Hotel DIAMOND

in the heart of shibuya; if you want the party scene and close bar access this is a good spot. the staff are all so nice and welcoming, however speaking english is not something they are super confident in; but they can speak some english. either way they helped us get taxis and answered any questions we had. they have a bunch of skin care and hair amenities that are free to use and i’ve never felt cleaner. super close to shibuya station and many other places.

Superb location 5 minutes walk from Shibuya crossing. Very clean and not too small room for Japanese standards. Staff at the reception is helpful and friendly though they can't speak a word of English. I used Google translate and was perfect.

There's nothing to complain about! The hotel is well run with so many add ons that we weren't expecting, such as the lotions, the curling iron, all the packages on the main level and the ice cream....what a fantastic hotel and extremely pleasant people. Definitely worth going back to and the location is perfect...short walk to the Shibuya Scramble and yet we didn't hear any noise at night. I'm not going to complain about the size of the hotel room, as all rooms in japan are small...it's just the way. A perfect 10/10

This is a very strange hotel but worth the experience. Located in the heart of Tokyo, with so much with in easy walking distance. Hotel had great bathroom amenities and beautiful soaps etc plus a bathtub. Room was clean, bed comfy and you can adjust your aircon. Minimal street noise. Lots of free drinks in the foyer including alcohol. Staff helpful and friendly. I asked for an extra two towels, one to dry my hair and one because I accidentally drenched a towel. Staff left me with eight - very sweet and I felt looked after. Great little hotel, worth the price and the experience.

Stayed at this hotel for 6 nights. It is super clean and had a really comfy bed. Staff are all extremely professional and try to assist with any queries even if there is a language barrier.  The reception desk always has someone on it, which is helpful if you have a late check-in. Had regular housekeeping. They have free ice cream, water, and alcohol in the lobby.  The bath in ensuit is pretty deep, which was a win, and the room also had a balcony. Perfect location being only a few minutes' walk from the scramble crossing. The room was equipped with all the essentials (toothbrush/toothpaste, body wash, shampoo & conditioner) and there was an even larger free toiletry selection in reception. Would definitely stay here again when we come back.